At first,I was so really nervous about the procedure but I was very impressed by your staff professionalism and attention making me feel comfortable. I just want to say thank you to you, Dr. Garbutt, my nurse and those technicians for treating me with utmost care. Everyone was really great and sweet. I do appreciate you talking me through everything and also make me comfortable. I am so excited and happy. love it!!!. I can not wait for the new hair to start growing. Again, thank you for all your staff does. (Pride and Professionalism).MARVELOUS! I would strongly recommend it to anyone and would tell them not to be nervous about the procedure. I FINALLY DID IT.