Phil C.

Hi Laura, How are you doing today? I wanted to send you and the crew a little thank you letter for all the hard work everyone went through on my behalf. You know I had some transplants done around 10 years ago and didn't regret it. But I had said that I couldn't do it again because of the horrific headaches and I didn't think I would need it. Well, as I got older and more and more of my hair went away to the point of the guys at work making comments and my confidence started to decline, I knew I would have to revisit this surgery. I did a lot of research and talked to a lot of people. Being that I had already done this once before I had a better feel for who I was looking for to do my next surgery. Even so it was still not an easy decision. You were so easy to talk to and informative. You made me feel so much more at ease with my decision to have your office help me. You have been there all the way through it with me and still are there. You helped with my hotel reservations and directions on how to get there and was with me the whole step of the way just making things so much easier to deal with. This is a big step in ones life and to have someone help like you did was great. It was like your kindness and help wasn't enough because when I got there to the office things just kept right on with a level of professionalism that I didn’t expect. I met one of the ladies in the elevator that showed me into the office. When I came in we went over paper work and what I was to expect for the day. Shortly after getting There I was in the chair talking to the doctor and we got started. It was like the office was built and made just for me. I had everyone's attention it seemed. The girls that worked on me were so patient and relentless at their work. They kept my head so clean that when I went through the healing process there were hardly any scabs. The doctor did a great job and I know this because when I got my sutures and staples out it was done by my local dermatologist and she said he did a good job at closing the incision and used a superior grade thread for the suture, one she hadn't seen yet and she said she might start using it herself. It has been almost 2 weeks since the surgery now and I went to see my brother yesterday and he said he can already see a difference that he could see all of the little hairs coming in. I am glad that I finally made the decision to come to you and I look forward to talking to you in 6 months to show you my NEW LOOK! I will follow up with a new letter at that point telling of how it has impacted my life and give you before and after pictures for everyone to see what a great job your office has done. Give everyone at the office my best and thank them for me, please. I'll talk to you soon. Take care, Phil Clark

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